Refund Policy

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REFUND POLICY:

Refunds are only available in case of unmounts or defective deliveries. A refund requests must be made within 7 days of delivery. It can take up to 07 days for an item to reach us once you return it. Once the item is received at our fulfillment center, it takes 72 hours for the refund to be processed. After 7 days from delivery date you must contact www.nuexfitness.com customer service to determine the best course of action.

  • All items must be unopened, un-mounted and in resalable condition.
  • No return or refund shall be available on custom painted shelves.

 

REFUND PROCESS:

To refund an item, please email customer service at info@nuexfitness.com to obtain a Refund ticket. After receiving a Refund ticket, place the item securely in its original packaging and include your proof of purchase / and the refund form provided / and other, and mail your return the following address:

NuEx Fitness & Wellness LLC, 450 W. Larch Rd STE 7, Tracy CA 95304

After receiving your refund request and inspecting the condition of your item, we will process your refund. Refunds shall be only made through check or via PayPal and it may take up to 7 days to appear on your statement. We will notify you by email when your return has been processed.

 

PLEASE NOTE, YOU WILL BE RESPONSIBLE FOR ALL RETURN SHIPPING CHARGES.

We strongly recommend that you use a traceable method to mail your return. If you use the prepaid shipping label, shipping charges will be deducted from your return to cover shipping charges. www.nuexfitness.com will charge a restocking fee of $49 plus shipping.

All right reserved.                                                                                            August, 2021.